Privacy Policy for movewithapro.com

## 1. Introduction
This privacy policy outlines the data collection, use, and protection practices for movewithapro.com (hereinafter referred to as “our website”), operated by Move With A Pro. This policy applies solely to information collected through our website and explains how we handle your personal data in compliance with applicable data protection laws.

## 2. Information Collection, Use, and Sharing

### 2.1 Types of Information Collected
We collect the following types of information:
– Personal Identification Information: Name, email address, phone number, physical address
– Move-Related Information: Origin and destination addresses, preferred moving dates, inventory details
– Website Usage Data: IP address, browser type, pages visited, time spent on site

### 2.2 Methods of Information Collection
We collect information through:
– Online forms on our website
– Email communications
– Phone conversations (noted and stored electronically)
– Cookies and similar tracking technologies (see Section 8 for details)

### 2.3 Use of Information
Move With A Pro uses the collected information to:
– Respond to your inquiries and provide customer support
– Process and fulfill your booking requests
– Provide personalized moving quotes
– Improve our website functionality and user experience
– Conduct internal analytics to enhance our services
– Send promotional communications (with your consent)
– Comply with legal obligations

### 2.4 Information Sharing
We respect your privacy and do not sell, rent, or lease your personal information to third parties. We may share your information with:
– Our employees and affiliated moving crews as necessary to complete your move
– Third-party service providers who assist us in operating our website, conducting our business, or servicing you (e.g., payment processors, email service providers)
– Legal authorities when required by law or to protect our rights

All third parties with whom we share your information are contractually obligated to use it only for the purposes for which we disclose it to them and to protect it with security measures consistent with this policy.

### 2.5 Retention of Information
We retain your personal information for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law.

## 3. Your Rights and Choices

### 3.1 Access and Control Over Your Information
You have the right to:
– Access the personal data we hold about you
– Correct any inaccuracies in your personal data
– Request deletion of your personal data
– Object to or restrict the processing of your personal data
– Request a copy of your personal data in a structured, commonly used, and machine-readable format

To exercise these rights, please contact us using the information provided in Section 7.

### 3.2 Opting Out of Communications
You can opt out of receiving promotional communications from us by:
– Clicking the “unsubscribe” link in our emails
– Contacting us directly with your request

Please note that even if you opt out of promotional communications, we may still send you non-promotional messages relating to your moving services.

## 4. Links to Other Websites
Our website may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

## 5. Security Measures

### 5.1 Online Security
We implement a variety of security measures to maintain the safety of your personal information when you enter, submit, or access your personal information:
– All sensitive information (such as credit card data) is encrypted using Secure Socket Layer (SSL) technology
– We use secure servers protected by firewalls
– We regularly update our security measures to protect against unauthorized access, alteration, disclosure, or destruction of data

### 5.2 Offline Security
Physical, electronic, and managerial procedures are in place to safeguard and secure the information we collect offline:
– Access to personal information is restricted to employees who need the information to perform a specific job
– Employees are bound by confidentiality agreements
– Physical records containing personal information are kept in locked filing cabinets
– Our offices are secured with alarm systems and require key card access

### 5.3 Data Breach Procedures
In the event of a data breach that may compromise your personal information, we will notify you and the relevant authorities as required by applicable laws.

## 6. Children’s Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us so that we can delete the information.

## 7. International Data Transfers
As we operate primarily in Texas, your information may be transferred to, stored, and processed in the United States. By submitting your personal data, you agree to this transfer, storing, or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.

## 8. Use of Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your browsing experience and collect information about how you use our site.

### 8.1 Types of Cookies We Use
– Essential Cookies: Necessary for the website to function properly
– Analytical/Performance Cookies: Help us analyze how visitors use our website
– Functionality Cookies: Allow the website to remember choices you make
– Targeting Cookies: Record your visit to our website, the pages you have visited, and the links you have followed

### 8.2 Managing Cookies
Most web browsers allow you to control cookies through their settings preferences. However, limiting cookies may affect the functionality of our website.

## 9. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date at the bottom of this page. You are advised to review this Privacy Policy periodically for any changes.

## 10. Contact Information
If you have any questions about this Privacy Policy, please contact us:

Move With A Pro
2202 113th Street, Grand Prairie, TX 75050
Phone: (945) 269-3838
Email: info@movewithapro.com

Last Updated: 08/09/2024